June 30, 2015
Customer Service
Center Sports
23 Green Village Road
West Java
Dear Sir or Madam:
I have recently ordered a new pair
of soccer cleats (item #6542951) from your website on June 21. I received the
order on June 26. Unfortunately, when I opened it, I saw that the cleats were
used. The cleats had dirt all over it and there was a small tear in front of
the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like
you to credit my account for the amount charged for my cleats; I have already
went out and bought a new pair of cleats at my local sporting goods store so
sending another would result in me having two pairs of the same cleats.
Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me,
you can reach me at (021) 335-2579.
Sincerely,
Signature
Mursidah
